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Customer Service

General Info

DEDICATED CUSTOMER SERVICE LINES

800-728-7950 | 586-294-7950

Regular Office Hours

(except for U.S. Holidays)
Monday thru Friday, 8:30 am – 5:30 pm (EST)

Mailing/Shipping Address

27955 College Park Dr, Warren, MI 48088 USA

Shipping Guarantee

All orders placed by 4:00 pm (EST) are custom built and shipped the same day, when requested.

Order Anytime by Fax or Email

You can fax orders any time to 800-294-0067 or 586-294-0067
By email [email protected]
USA order form.

Technical Assistance (24/7/365)

An after-hours emergency number is available by calling our main line to reach a Technical Service Representative.

60-day Trial Period

To further our commitment to quality products, we provide a 60 Day Satisfaction Guarantee on all our feet. We promise that your order will be delivered custom-built and gait matched as you requested. If for any reason you are dissatisfied with a College Park foot, it may be returned within 60 days of the original invoice date for alteration, re-fabrication, replacement, refund or credit. For more details, refer to our Warranty page or call one of our friendly Customer Service representatives.

Online Accounts

You must be a verified Certified Prosthetist to create an online account with College Park Industries. To sign up for an account, click here. After College Park verifies your account, you will have access to online ordering, order history and account information. Logging in will take you to your personal Dashboard where you can see order statuses, update account information, change your password, and add new shipping or billing addresses. For additional help, please email [email protected].

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