College Park - Customer Service

Need Help?

Online Store

helping you find your ideal

Our friendly and knowledgeable staff will help guide you through the simple process of selecting the right foot for the right person, match it so it comes ready right out of the box and be there if you have any questions or problems.

WE KNOW FEET

In a world of many options and little time, it is good to know you can depend on College Park’s team of experts. Feet are what we specialize in and know better than anyone else. Our friendly and knowledgeable staff will help guide you through the simple process of selecting the right foot for the right person, and match it so it comes ready right out of the box. We hand you an identified and innovative product, built in the USA the same day it is ordered, reducing our 10,000+ configurations down to one ideal solution.

COLLEGE PARK IS KNOWN FOR GREAT SERVICE

Even Sonny, our rescued pit bull, can appreciate that great customer service starts when you call and get a knowledgeable representative on the phone the first time – every time. We stay until the last customer need of the day is fulfilled, and provide 24/7 emergency technical service.

DEDICATED CUSTOMER SERVICE LINES
800.728.7950 | 586.294.7950

Regular office hours
Monday thru Friday, 8:30 am – 5:30 pm (EST)

Mailing/Shipping Address
17505 Helro Dr, Fraser, MI 48026 USA

Shipping Guarantee
All orders placed by 4:00 pm (EST) are custom built and shipped the same day.

Order anytime by fax
You can fax orders any time to 800.294.0067 or 586.294.0067

Technical Assistance (24/7/365)
An After hours emergency number is available to reach a Technical Service Representative.

Download Forms and Links

photo-customer-service

Login Form

Online Convenience

Order Anytime, Any Day ... Forget about time zones.

College Park's new online ordering allows convenient 24/365 ordering for new and existing customers in the US and Canada.

Use your complete online order history to keep track of orders, look up your purchase history for re-order or warranty situations, and even print patient information forms. Plus you can choose from multiple payment methods when ordering online: credit cards, corporate account or COD.

When you sign up for an online account, you will be automatically notified by e-mail when your account is activated and you can start placing online orders. College Park Industries only sells to O & P facilities with prosthetic professionals. Credit applications are required for new customers to verify facility status and may take a few days to process.

helping you every step of the way

Dedicated Customer Service Lines
800.728.7950 | 586.294.7950

Regular Office Hours
Monday thru Friday, 8:30 am – 5:30 pm (EST)

Mailing/Shipping Address
17505 Helro Dr, Fraser, MI 48026 USA

Shipping Guarantee
All orders placed by 4:00 pm (EST) are custom built and shipped the same day.

Orders by Fax
You can fax orders any time to 800.294.0067 or 586.294.0067

Technical Assistance (24/7/365)
An After hours emergency number is available to reach a Technical Service Representative.

International Distributors
Outside of the USA, find an authorize distributor in your area here.

Workshops
For more information and questions, contact Angela Foster at 586.354.2261

Download Forms and Links